We specialize in premium menswear including jeans, polo shirts, dress shirts, shorts, T-shirts, and trousers. Our collections focus on timeless styles with contemporary fits, perfect for the modern gentleman building a sophisticated wardrobe.

Our target customer is the style-conscious gentleman who values quality craftsmanship and timeless design. Whether you’re a professional looking for premium dress shirts or someone who appreciates well-made casual wear like polo shirts and jeans, we cater to men who view clothing as an investment rather than a disposable commodity.

Each product page includes detailed size charts with measurements in both inches and centimeters. We recommend comparing these measurements to your best-fitting garments. If you’re between sizes or need specific fit advice, our customer service team can provide personalized recommendations.

Our premium menswear is designed to fit true to size based on standard UK sizing. However, some items may have a tailored or relaxed fit – this information is clearly noted on each product page. We recommend checking the specific product’s fit notes before ordering.

We use only high-quality materials like premium cotton for our shirts and tees, durable denim for jeans, and performance blends for our polo shirts. Each product description includes full material details so you know exactly what you’re purchasing.

We offer two reliable shipping methods:

Express Delivery (£12.95): Processed in 1-2 business days, delivered via DHL/FedEx in 10-15 business days after dispatch with full tracking.
Free Standard Delivery: Processed in 1-2 business days, delivered via EMS in 15-25 business days after dispatch (minimum £50 order after discounts).

Yes, we ship worldwide from our Bristol headquarters, except to some Asian countries and remote regions. During checkout, you’ll see if we can deliver to your location. If you’re unsure, please contact us to confirm availability in your area.

For Express Delivery orders, you’ll receive a tracking number via email once your order is dispatched. This allows full visibility from our warehouse to your doorstep. Free Standard Delivery via EMS includes basic tracking that becomes available once the package reaches your country.

As a UK-based company shipping worldwide, international deliveries naturally take longer. Our processing time of 1-2 business days is quite efficient, while the actual transit time depends on your location and customs processing. We’ve optimized our logistics to provide the best balance of speed and affordability.

We offer a 15-day return window from the delivery date. Items must be unworn with original tags attached. Return shipping costs are the customer’s responsibility, and refunds are processed within 5 business days of receiving the returned items.

Please email our customer service team at [email protected] with your order number and the items you wish to return. We’ll provide return instructions and the appropriate address. For your protection, we recommend using a tracked shipping method.

Currently, we process returns for refunds only. If you need a different size or color, we recommend placing a new order once your return is processed. This ensures you get the items you want without waiting for the exchange process.

We accept all major payment methods: Visa, MasterCard, JCB, and PayPal. All transactions are securely processed with 256-bit encryption to ensure your payment information is protected.

Absolutely. We use industry-standard 256-bit SSL encryption for all transactions. We don’t store your full payment details on our servers, and all payments are processed through PCI-compliant payment gateways.

Payment declines usually occur due to issues with your bank or card issuer, such as insufficient funds, suspicion of fraud, or international transaction blocks. We recommend contacting your bank if this occurs. Alternatively, you can try PayPal which often bypasses these restrictions.

You’ll receive email updates at each stage of your order process. If you created an account when ordering, you can also log in to view your order history and status. For Express Delivery orders, you can track your package using the link provided in your shipping confirmation email.

We process orders quickly to ensure fast delivery, which means changes or cancellations must be requested within 2 hours of placing your order. Please email us immediately at [email protected] with your request and order number.

No, you can check out as a guest. However, creating an account allows you to track orders more easily, save your preferences, and speeds up future purchases. We never spam our customers and only send order-related communications unless you opt in for newsletters.