Terms and Conditions

Last updated: [Insert Date]

Welcome to Boszz Clothing Shop (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website www.boszzclothing.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.

1. Our Commitment to You

At Boszz Clothing Shop, we cater to the discerning gentleman who values premium quality menswear and exceptional service. These terms reflect our dedication to transparency and your satisfaction at every stage of your shopping experience.

2. Website Use

2.1 Eligibility

To place orders, you must:

• Be at least 18 years old
• Have legal capacity to enter into binding contracts
• Reside in a country we service (excluding certain Asian and remote regions)

2.2 Account Responsibility

When creating an account, you agree to:

• Provide accurate and current information
• Maintain confidentiality of your login details
• Accept responsibility for all activities under your account

2.3 Intellectual Property

All content on our site, including:

• Product designs and descriptions
• Branding and logos
• Photography and text

are the exclusive property of Boszz Clothing Shop and protected by intellectual property laws. Unauthorised use is strictly prohibited.

3. Product Information

3.1 Product Descriptions

We take care to accurately describe our premium menswear (including jeans, polo shirts, shirts, shorts, t-shirts, and trousers). However:

• Colors may vary slightly due to monitor settings
• All measurements are approximate
• Products are subject to availability

3.2 Pricing

All prices are:

• In GBP (£)
• Inclusive of VAT where applicable
• Exclusive of shipping costs unless stated

We reserve the right to adjust prices and correct errors at any time.

4. Ordering Process

4.1 Placing Orders

When you place an order, you:

• Make an offer to purchase at the stated price
• Warrant that all information provided is accurate
• Agree to our shipping and returns policies

4.2 Order Confirmation

After placing an order:

• You’ll receive an email acknowledgment (not a contract)
• The contract forms when we dispatch your order
• We may cancel orders before dispatch if items become unavailable

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at checkout. You confirm that the payment method is yours or you have authorisation to use it.

5. Shipping Policy

5.1 Delivery Options

We offer two refined shipping methods:

• Standard Shipping (£12.95) via DHL/FedEx (10-15 business days after dispatch)
• Free Shipping via EMS for orders over £50 (15-25 business days after dispatch)

5.2 Processing Time

All orders are processed within 1-2 business days, excluding weekends and holidays.

5.3 Delivery Responsibilities

Once delivered:

• Risk passes to you
• You’re responsible for inspecting goods upon receipt
• Any delivery issues must be reported within 48 hours

6. Returns & Refunds

6.1 Returns Policy

Our refined returns process allows returns within 15 days of delivery, provided:

• Items are in original condition with tags attached
• A return request is emailed to [email protected]
• The return reason is specified

6.2 Non-Returnable Items

For quality and hygiene reasons, we cannot accept returns on:

• Polo shirts with removed tags or signs of wear
• Underwear and intimate apparel
• Items marked “final sale”

6.3 Refund Process

Refunds are issued to the original payment method within:

• 5-10 business days for credit/debit cards
• 3-5 business days for PayPal

Original shipping fees are non-refundable except for our errors.

7. Liability & Disputes

7.1 Our Liability

Boszz Clothing Shop’s liability is limited to:

• The purchase price of goods
• Direct damages caused by our negligence

We’re not liable for indirect, consequential, or incidental damages.

7.2 Dispute Resolution

Any disputes will first attempt resolution through our Bristol-based customer service team. If unresolved, disputes shall be governed by English law.

8. General Provisions

8.1 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

8.2 Force Majeure

We’re not liable for delays or failures caused by events beyond our reasonable control.

8.3 Severability

If any provision is invalid, the remainder of these terms remain in effect.

9. Contact Us

For questions about these Terms and Conditions, please contact:

Boszz Clothing Shop
12 Victoria St
Bristol, GB BS3Z 7VA
Email: [email protected]